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Preparing for Your Office Visit FAQs

Insurance and referrals

  • Have your insurance card available.
  • We will collect payments at the time of your appointment.
  • Cash, checks and all major credit cards are accepted for payment at the time of the visit.
  • If your insurance requires a referral from your primary care physician, please contact the primary care doctor to request the referral. Many primary care offices require 24-48 hours to process the referral and forward it to us.

Patient History and New Patient forms

  • To save time, please print and complete the required new patient forms on-line prior to your appointment
  • If this is not possible, please arrive 20 minutes prior to your scheduled appointment time in order to complete the required forms in our office.
  • Information needed to fill out forms:
    • complete and accurate list of your current medications, dosages, and prescribing doctors
    • insurance information
    • accurate contact information for your referring doctor - with your permission, office notes and a letter will be sent to your doctor after your visit
    • social security numbers
    • employment information

Medical Records, X-rays, etc.

  • Bring any X-rays, MRI’s, CT scans, or other imaging studies related to your injury.
    This will avoid duplicating the service. Because the doctor may want to use the films for surgical decision-making and planning, the radiology report alone will not provide enough information. It is very critical that you bring the actual films, or arrange for and confirm delivery of the films before your appointment.
  • Any written reports or results

What should I bring with me? Patients who take an active role in their care, get better results.

  • Fill out the health history form and initial visit forms, and give them to the receptionist when you come to see the doctor.
  • Assemble your records:
    • relevant medical records from other physicians
    • results and copies of other imaging studies and lab tests
    Personally bring the records to the doctor’s office. If necessary, they will be copied, and the originals will be returned to you.
  • Make written lists of:
    • Medications
    • Herbs
    • Vitamin supplements
    • Over-the-counter medications
    • Medical history records of prior treatment or surgeries, even those not considered to be a current problem
    • List of your concerns about your condition, such as pain, loss of mobility, or function
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